I’m having a problem where I got charged 10.38 dollars and don’t know where the charge came from

I don’t remember what I purchased CAN YOU PLEASE HELP




iPhone 11 Pro Max

Posted on Aug 14, 2023 3:27 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2023 4:47 PM

Just so you know, this is not Apple support; we are all other users here and have no access to accounts. So showing us a screenshot of the charge is not helpful.


And it is not instant chat; these are technical forums. See if anything here helps:


If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


3 replies
Question marked as Top-ranking reply

Aug 14, 2023 4:47 PM in response to Shelton374

Just so you know, this is not Apple support; we are all other users here and have no access to accounts. So showing us a screenshot of the charge is not helpful.


And it is not instant chat; these are technical forums. See if anything here helps:


If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


Aug 14, 2023 4:47 PM in response to Shelton374

Shelton374 Said:

"I’m having a problem where I got charged 10.38 dollars and don’t know where the charge came from: I don’t remember what I purchased CAN YOU PLEASE HELP"

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Troubleshooting Unfamiliar Charges:

Start Here: Verify Unfamiliar Charges - Apple Support


Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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I’m having a problem where I got charged 10.38 dollars and don’t know where the charge came from

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