Y am I not receiving my money back from auto zone

What yes? Yes refund? How is Apple involved with a refund?

I understand English may not be your first language. If you need to you can reach out to Apple in your country or region.

Choose your country or region - Official Apple Support

What money from Auto Zone and how is Apple involved? Are you talking about a refund?

If what you’re referring to is a refund, refunds generally take 5 to 7 days to complete, but legally can take up to 30 days.