I keep getting an error message when I try to load my iTunes gift card
I am trying to load two iTunes cards and they are saying invalid code
iPhone 13 Pro Max, iOS 16
Question marked as
Best reply
See -> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
⤵️
Card is not valid
If you see a message that says that your card is not valid, here's what to do:
- Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
- Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
- Make sure that you enter the correct characters. Some letters and numbers look alike, such as:
- B and 8
- D and O
- E and 3
- G and 6
- O and Q
- O and 0
- S and 5
- U and V
- Z and 2
Contact Apple Support -> Contact Apple Support.
You might need to provide:
- An image of the full front and back of your card.
- A sales receipt showing when your card was purchased.
- The serial number from your card.
Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support
