my daughter is not able to connect family share i-cloud although she is in the family
I see her name and device in my plan. she cannot use and there is no option to switch to family share on her phone
iPhone 13 Pro
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User profile for user:
Dorain1
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Community Specialist
Hi mskirgiz,
Thanks for posting in Apple Support Communities with your question about Family Sharing, we'll be happy to do all we can to help.
You didn't mention what type of Apple ID account your daughter has, and that could matter. If it's a child's account, do you have restrictions set up? If so, you may need to adjust the parental control settings. See Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support. If your daughter has an adult account, are you both in the same country? You will both need to be in the same country or region to share.
Your daughter may want to check Settings > Screen Time > Content & Privacy Restrictions to make sure nothing has been blocked without her knowledge. And you can use the article shared earlier for details on Screen Time.
Also, this link goes over more possible reasons this may be happening, If you can't find your family's shared content - Apple Support.
Reach back out if you still need help.
Take care!