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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I reset my iPhone 6 when it started freezing. I have updated the software and it does show me that the phone is updated but it can not open. it only shows the apple logo and progressive bar but it get struck at the end of it, not completing it. I even bought Tenorshare software. But still it has not even work.
iPhone 6, iOS 12
On the the support guide published by apple says: "Make sure the progress bar on your iPhone screen hasn't moved for at least one hour." so at the momento I would suggest to give it a chance to see if this is just a slow loading instead of being stuck.
If your iPhone is stuck on the Apple logo - Apple Support
In case if that does not works maybe restoring the device might be the solution.
On the the support guide published by apple says: "Make sure the progress bar on your iPhone screen hasn't moved for at least one hour." so at the momento I would suggest to give it a chance to see if this is just a slow loading instead of being stuck.
If your iPhone is stuck on the Apple logo - Apple Support
In case if that does not works maybe restoring the device might be the solution.
Sorry to hear you're experiencing this issue!
iPhone 6s and earlier: press and hold both the Sleep/Wake button and the Home button. Keep holding the Home button until you see the recovery mode screen.
On a mac or pc, you would able to restore or update your device, update your device to the latest version of iOS available for your device, or if you choose Restore, it will erase your iPhone.
It looks like this (can be any of the 2)
Hey,
Were u able to resolve this issue?
Currently facing the same issue;
I've tried to revive, update, restore using Finder and Apple Configurator on my MacBook. No luck.
Also tried the same on a windows pc using iTunes. I can see the phone on iTunes and even after completing the sync process, still stuck at the same screen.
Thank you for your quick response. I have updated to the latest version of iOS 12.5.7 but still it will not open. The progress bar is not completing.
How does the recovery mode screen look like? is it the apple logo?
there was a time it appears on my phone like that, (the second one) but the progress bar has never been completed! I really don't know what could be the problem.
What were you doing before the issue happens?
Can you try again to put it on recovery mode and try restoring the device?
I was trying to restore it and update but it has never completed the progress bar and open since then. But as you have said, I will give it again another try.
my iphone 6 is struck on the apple logo and the progress bar is not completing
