I’ve restarted, I’ve erased all content and settings and I’m still getting this error about my camera being an unknown part (it most definitely is an iPhone camera and I’ve never messed with it or changed it). How do I fix it?
I kindly request you to get in touch with the individual or agency from whom you purchased this device. It is possible that they might have provided you with a device that was serviced by an unauthorized service center.
This message will only appear after updating to iOS 15.2 and later.
The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.
You need to mention which part of the article was not clear to you.
If you still need help, reset your Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next, tap Set up Face ID to set it up again.
If Face ID isn't working on your iPhone or iPad Pro
Parts and service history
With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.
message if the camera installation is incomplete or if the camera:This message doesn't affect your ability to use your iPhone or access your camera.
Learn more about iPhone parts and service history.
The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.
You need to mention which part of the article was not clear to you.
If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
I kindly request you to get in touch with the individual or agency from whom you purchased this device. It is possible that they might have provided you with a device that was serviced by an unauthorized service center.
This message will only appear after updating to iOS 15.2 and later.
The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.
You need to mention which part of the article was not clear to you.
If you still need help, reset your Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next, tap Set up Face ID to set it up again.
If Face ID isn't working on your iPhone or iPad Pro
Parts and service history
With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.
message if the camera installation is incomplete or if the camera:This message doesn't affect your ability to use your iPhone or access your camera.
Learn more about iPhone parts and service history.
The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.
You need to mention which part of the article was not clear to you.
If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
Camera Unknown Part Error
