Subscription Mistake

 I want to compliant that I did not subscript US$149.99 but I was charged on my credit card, it could be a mistake, please help me to cancel and refund this payment, tq 


FROM: JACK 

iPhone 13 Pro Max

Posted on Aug 15, 2023 2:33 AM

Reply
Question marked as Best reply

Posted on Aug 15, 2023 4:48 AM

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask you bank to block your card, and ask a new car.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


1 reply
Question marked as Best reply

Aug 15, 2023 4:48 AM in response to Jacklimtiongthian

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask you bank to block your card, and ask a new car.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Subscription Mistake

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