iPhone 12Pro Max screen doesn’t register touches

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iPhone 12Pro Max screen doesn’t register touches

iPhone 12 Pro Max screen doesn’t register touches

G’day team, I’m running a iPhone 12 Pro Max and the screen doesn’t register touches (sometimes, becoming more regular). This includes when writing texts, swiping reddit, playing the odd game etc. But more annoyingly it happens when I receive calls which causes me to not be able to answer them.

Info to help:

I’m on iOS 16.6
The screen is clean (I use proper screen cleaning wipes and a microfibre cloth to clean it regularly)
I’ve done a full reset
No Water damage
iPhone lives in the Mous case all the time.

I understand he phone is nearly 3 years old but this shouldn’t be happening.

Any ideas, help, suggestions would be greatly appreciated.

Thanks

iPhone 12 Pro Max

Posted on Aug 15, 2023 5:18 AM

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Answer 1

Best reply

K Shaffer

Level 8

35,008 points

Aug 15, 2023 12:36 PM in response to bryce.honey

Perhaps the sensitivity with touch screen haptics could be adjusted to benefit?

Some models iPhone iPad, etc of varying build year work different in this area.

Change 3D or Haptic Touch sensitivity on your iPhone - Apple Support

//support.apple.com/en-us/HT205056

Should these settings fail to change issues or features, service may be needed.

Check settings for these features and re-select them at least twice; restart, etc.

5 Best Ways to Fix iPhone Keyboard Haptic Feedback Not Working - Guiding Tech

A general search with duckduckgo may show variants to help resolve issues.

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Answer 2

FelipeV

Level 6

10,678 points

Aug 15, 2023 5:23 AM in response to bryce.honey

Try force restarting the phone:

Force restart iPhone - Apple Support

If that does not help, your screen could be defective. Make an appointment at a Genius Bar or authorized service provider to have the phone evaluated and possible fix.

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Answer 3

bryce.honey Author

Level 1

1 points

Aug 15, 2023 6:15 AM in response to FelipeV

Did that a million times. Doesn’t fix it.

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Answer 4

FelipeV

Level 6

10,678 points

Aug 15, 2023 9:58 AM in response to bryce.honey

Take it in to a service provider. Looks like you have a hardware problem: the screen is defective, or something else that does not seem to be software related.

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iPhone 12Pro Max screen doesn’t register touches

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