Apple Watch Motion and Fitness Tracking

I have completed all of the steps that I was told to take to set the Activity app up on my iPhone and Apple Watch but it is still not recording any data. What should I do?

Posted on Aug 15, 2023 12:56 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2023 2:19 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


BTW, what steps did you take?


2 replies
Question marked as Top-ranking reply

Aug 15, 2023 2:19 PM in response to 1746zrry

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


BTW, what steps did you take?


Aug 20, 2023 8:09 AM in response to javaliga

I did all of the steps to set up my Watch and pair it using the app on my phone, and when that didn’t work I unpaired it and erased my watch. I then paired it again and set it up again using the app on my phone. After that I went into settings to make sure everything was turned on. Everything is working well except for the Health and motion/fitness tracking, so I think the sensors on my watch may be the problem. But thank you for the helpful information!

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Apple Watch Motion and Fitness Tracking

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