When I’m on a FaceTime call, the caller is blurry and I can get every other word from them. how can I fix this? I’ve updated my iOS software, I’ve did a hard reboot, a soft reboot, even exchanged my phone with a totally different phone, and still getting the same problem.
[Re-Titled by Moderator]
Hey Kjarnegan1217,
It looks like you checked out the article about FaceTime. We'd like to share a more relevant article with some steps you can try:
If you can't make or receive a FaceTime call on your iPhone or iPad
We understand the article is about not being able to make or receive calls, but the steps from the article can be helpful with your issue as well. Make sure that you test this out with multiple networks so we can further isolate the issue.
Let us know how it goes!
Best regards.
When on a FaceTime call, it’s blurry and I only get every other word from the caller
