Apple TV doesn’t stream
Previews play but receive an Unable to Play error about 50% of the time when trying to stream full episode. It’s a a Roku TV. (Other times it’ll play without issue.)
G137X
Previews play but receive an Unable to Play error about 50% of the time when trying to stream full episode. It’s a a Roku TV. (Other times it’ll play without issue.)
G137X
Hi Streamingissue,
Thanks for contacting Apple Support Communities!
We understand that you're unable to stream content via Roku TV. Are you attempting to use the Apple TV app? If so, check out this resource which will show you how to troubleshoot content not playing as you'd expect: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
"If the movie or TV show won't start playing
After each step, try to stream or download the movie or TV show again.
We hope this helps you.
Take care!
Thanks. I’m connected and all others subs (Netflix, Hulu, Prime) playback without error or delay. I watched some episodes this morning without issue but im
back to previews and recaps only. Aside from checking directly w my Internet provider I’ve ruled out all on the faq list (as above, Internet doesn’t seem to be the issue).
Also, this intermittent Unable to Play error has been going on for weeks.
Streamingissue,
If the same thing happens, and has been ongoing for some time, we'd advise next resetting the Apple TV app as outlined here: Reset the Apple TV app - Apple Support
If the issue still returns, reach out to Apple Support directly to take a closer look.
Cheers!
Apple TV doesn’t stream