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Previewing Songs on iTunes Store with Windows 11

Recently I started having trouble previewing songs through iTunes store using my Windows 11 computer. Some songs will play the preview, others will just spin continuously without stopping with no preview of that song. Any thoughts?

Posted on Aug 15, 2023 3:49 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2023 12:10 AM

Check if this helps, troubleshooting:

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily.


2 replies
Question marked as Top-ranking reply

Aug 16, 2023 12:10 AM in response to defunkmusic

Check if this helps, troubleshooting:

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily.


Sep 8, 2023 9:51 AM in response to Raicya

None of those suggestions are helpful. I have three different versions of iTunes installed on three different machines - one running Windows 7, one running Windows 10, and one running Windows 11. All three machines behave the same - the preview works on some songs but does not on most songs. I've tried this on different networks with and without a VPN and it's always the same.


The issue is obviously on Apple's side.

Previewing Songs on iTunes Store with Windows 11

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