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What does it mean when it says my account has been disabled in my apps and iCloud?

It tells me my iCloud is full, and won’t update my apps. Tells me my account has been disabled in the App Store and iTunes. What does this mean? What should I do?

iPhone XR, iOS 16

Posted on Aug 15, 2023 5:18 PM

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(243281)

Posted on Aug 15, 2023 5:26 PM

3 replies

Aug 15, 2023 5:45 PM in response to PaintersLife3

PaintersLife3 Said:

"Tells me my account has been disabled in the App Store and iTunes. What does this mean? What should I do?"

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Contact Apple Support: Contact - How to Contact Us - Apple

Why Accounts Become Disabled:

When your Apple Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


See my following reply, as well.

Question marked as Helpful

Aug 15, 2023 5:45 PM in response to PaintersLife3

Continued from my previous reply.


PaintersLife3 Said:

"It tells me my iCloud is full"

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Troubleshooting Full iCloud:


One unique method...

Download All of iCloud:

One thought would be to download all of iCloud to an external drive. Once downloaded, verify your can access the data. Once verified, trash what is in iCloud. As for seeing through the download, do so in Finder on a Mac. You would download it to an external drive, and then open the drive in Finder. Search through it using the search bar on the top-right corner of the Finder window. Once downloaded, trash what is in there. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip

What does it mean when it says my account has been disabled in my apps and iCloud?

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