Why can’t I find one of my contacts I want to add to my family

I am trying to add my granddaughter to my family but she is not showing up when I try to add more

iPhone 14 Pro, iOS 16

Posted on Aug 15, 2023 7:31 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 2:50 PM

Hey there Meemaw28,


Great question, and one we'd like to help answer as best we can! The first thing to confirm would be if you've already set up Family Sharing using these steps: Set up Family Sharing


If you've already set up Family Sharing, and are trying to invite your granddaughter to join your group, we'd like to learn more about what's happening. We also want to rule out some possible causes:


  1. Have you been able to add other family members to your Family Sharing group, or are you only wanting to set it up just with you and your granddaughter?
  2. Does your granddaughter still show saved within the Contacts app on your iPhone?
  3. Which Apple device/model is your granddaughter using, and are you using these steps to try adding her? Check out: Add a family member to your shared subscriptions


Cheers!

1 reply
Question marked as Top-ranking reply

Aug 16, 2023 2:50 PM in response to Meemaw28

Hey there Meemaw28,


Great question, and one we'd like to help answer as best we can! The first thing to confirm would be if you've already set up Family Sharing using these steps: Set up Family Sharing


If you've already set up Family Sharing, and are trying to invite your granddaughter to join your group, we'd like to learn more about what's happening. We also want to rule out some possible causes:


  1. Have you been able to add other family members to your Family Sharing group, or are you only wanting to set it up just with you and your granddaughter?
  2. Does your granddaughter still show saved within the Contacts app on your iPhone?
  3. Which Apple device/model is your granddaughter using, and are you using these steps to try adding her? Check out: Add a family member to your shared subscriptions


Cheers!

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Why can’t I find one of my contacts I want to add to my family

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