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Apple introduces M4 Pro and M4 Max. Learn more >
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Im using mac book pro m2 2022, while using this mac , i found some noise from steaming.
Then, i started testing like steaming videos from online and offline videos, there is no noise while playing videos without using keyboard or touch pad, but there is an noise while using keyboard or touch pad during the video play.
MacBook Pro 13″, macOS 13.5
heinhz wrote:
Im using mac book pro m2 2022, while using this mac , i found some noise from steaming.
Then, i started testing like steaming videos from online and offline videos, there is no noise while playing videos without using keyboard or touch pad, but there is an noise while using keyboard or touch pad during the video play.
How does it compare to battery only(?) you do not say...
It sounds like the power is not grounded.
Do you use the 3-prong grounded extension— I would always recommend it.
They are universal if you have an old one from a previous Mac
take the mac to some other part of the house to test, better yet a different location and compare your results.
I would always use a grounded plug hooked into a surge breaker.
if no resolve—consider it a hardware issue:
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
heinhz wrote:
Im using mac book pro m2 2022, while using this mac , i found some noise from steaming.
Then, i started testing like steaming videos from online and offline videos, there is no noise while playing videos without using keyboard or touch pad, but there is an noise while using keyboard or touch pad during the video play.
How does it compare to battery only(?) you do not say...
It sounds like the power is not grounded.
Do you use the 3-prong grounded extension— I would always recommend it.
They are universal if you have an old one from a previous Mac
take the mac to some other part of the house to test, better yet a different location and compare your results.
I would always use a grounded plug hooked into a surge breaker.
if no resolve—consider it a hardware issue:
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
Noise from speakers while using keyboard or touch pad.
