Hi, I am getting an iphone unavailable message and my kid possibly tried more than 10 times. What are my options now to restore it back?

Hello,

I see you may have a disabled device or forgotten device passcode. If you see a waiting period you can try again after the timer ends. If you wish to proceed with resetting, or if it is disabled/security lockout/unavailable, refer to this support article --> If you forgot your iPhone passcode - Apple Support .

Read the support article for full information. You can also watch the 5 min. 16 sec. Apple video "How to restore your iPhone if you forgot your passcode" at https://www.youtube.com/watch/7s8-zLG9ySQ

This will result in erasing the iPhone. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support Some items will restore automatically once you make sure you are signed into iCloud (if you were using iCloud to sync these services).

Here are resources if you are prompted for your username and password and have forgotten them:

If you forgot your Apple ID email address or phone number - Apple Support Note that typically this is an email address you use.

If you forgot your Apple ID password - Apple Support

If you do not have a computer, use the link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This could be either a Mac, or a PC with iTunes.

Since your iPhone is running iOS 15.2 or higher........you can try to use the instructions linked just below:

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

If the instructions above are not working........please use the instructions linked below, but note that you must use a PC or Mac.

If you forgot your iPhone passcode - Apple Support

If you have a backup of the phone, you can use the backup to restore the data on the phone during the new setup.