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My mobile 6 months old battery 91% why

Battery percentage low

my phone

six months old

what reason please help

iPhone 12, 16

Posted on Aug 16, 2023 9:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2023 9:20 AM

Referring to the "Your battery's maximum capacity" section of the support article: iPhone Battery and Performance - Apple Support

"A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions." Even rechargeable batteries get worn down and 1-2% health loss per month is perfectly normal. According to iPhone Battery and Performance - Apple Support , Apple apparently only considers it unusual (and warrant-able) if a battery drops below 80% maximum capacity in less than a year after you receive it. Ergo, some storage loss as you use it is anticipated and acceptable. Prorating that possible 20% drop over the first 12 months equates to 1-2% drop per month being within the range of what Apple finds acceptable. "The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers battery service for a charge." In other words, if maximum capacity is below 80%, the battery is below normal performance and worth replacing. A notification will appear about this. You can still use a device with a lower health percentage than 80% but for optimal usage you may wish to consider having it changed when it reaches 80% battery health.

- If battery health drops a few percentage per month that is normal.

- If battery health drops below 80% before the end of the first year, contact Apple about a warranty replacement. (Apple will test it to determine its actual eligibility.)

- If battery health drops below 80% after the first year, consider getting the battery replaced but anticipate paying for it.



3 replies
Question marked as Top-ranking reply

Aug 16, 2023 9:20 AM in response to santu177

Referring to the "Your battery's maximum capacity" section of the support article: iPhone Battery and Performance - Apple Support

"A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions." Even rechargeable batteries get worn down and 1-2% health loss per month is perfectly normal. According to iPhone Battery and Performance - Apple Support , Apple apparently only considers it unusual (and warrant-able) if a battery drops below 80% maximum capacity in less than a year after you receive it. Ergo, some storage loss as you use it is anticipated and acceptable. Prorating that possible 20% drop over the first 12 months equates to 1-2% drop per month being within the range of what Apple finds acceptable. "The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers battery service for a charge." In other words, if maximum capacity is below 80%, the battery is below normal performance and worth replacing. A notification will appear about this. You can still use a device with a lower health percentage than 80% but for optimal usage you may wish to consider having it changed when it reaches 80% battery health.

- If battery health drops a few percentage per month that is normal.

- If battery health drops below 80% before the end of the first year, contact Apple about a warranty replacement. (Apple will test it to determine its actual eligibility.)

- If battery health drops below 80% after the first year, consider getting the battery replaced but anticipate paying for it.



Aug 16, 2023 9:24 AM in response to santu177

Is the phone new, meaning it was bought directly from Apple 6 months ago, or is it a previously used phone that is new to you? If you enter the serial number here Apple - Support - Check Your Service and Support Coverage it will tell you indirectly when the phone was first purchased, as the warranty expires one year from the purchase date.



My mobile 6 months old battery 91% why

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