My SIM card tray won’t pop open on my XS. I am afraid of pushing too hard. Any suggestions?

I have the tool to pop it out, but it doesn’t budge.

iPad Air 3

Posted on Aug 16, 2023 9:29 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 9:33 AM

See this support article for how to remove or switch the SIM card in your iPhone --> Remove or switch the SIM card in your iPhone - Apple Support



You have to press pretty firmly. If you have problems take it to an Apple service provider and ask for assistance.


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


2 replies
Question marked as Top-ranking reply

Aug 16, 2023 9:33 AM in response to Scbonka

See this support article for how to remove or switch the SIM card in your iPhone --> Remove or switch the SIM card in your iPhone - Apple Support



You have to press pretty firmly. If you have problems take it to an Apple service provider and ask for assistance.


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


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My SIM card tray won’t pop open on my XS. I am afraid of pushing too hard. Any suggestions?

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