Why am I seeing the message "Your account has been disabled in the app store and itunes" and how can I rectify this issue?

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skinnyjeans Author

Level 1

4 points

Why am I seeing the message "Your account has been disabled in the app store and itunes" and how can I rectify this issue?

I'm unable to add my payment information as well as access the app store because of that issuel

Windows, Windows 10

Posted on Aug 16, 2023 11:43 AM

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Answer 1

Niel

Community+ 2026

Level 10

751,113 points

Aug 16, 2023 11:52 AM in response to skinnyjeans

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

(243315)

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Answer 2

skinnyjeans Author

Level 1

4 points

Aug 16, 2023 11:47 AM in response to skinnyjeans

Hello ?

Should I be waiting on a response or something ?

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Why am I seeing the message "Your account has been disabled in the app store and itunes" and how can I rectify this issue?

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