Can’t get 3rd party confirmation msgs

Every time I have to get a confirmation msg to verify my ID. My IphoneSE can’t get them.

Posted on Aug 16, 2023 12:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2023 10:56 AM

Hi there graciaben9,


As we understand it, you're not receiving verification messages from third-party apps and services on your iPhone. Is that right?


If you're referring to SMS verification messages, start by checking this setting from the article Block, filter, and report messages on iPhone:


"Filter messages from unknown senders

With iMessage, you can filter messages from unknown senders, and you won’t get notifications from them.


Go to Settings  > Messages, scroll down to Message Filtering, then turn on Filter Unknown Senders.


When this setting is on, you can only see messages from people who aren’t in your contacts when you go to Filters > Unknown Senders.


Note: You canʼt open any links in a message from an unknown sender until you add the sender to your contacts or reply to the message."


If "Filter Unknown Senders" is on, it may account for what you're experiencing. If something else is happening, or if the issue persists, let us know your iOS version from Settings > General > About and we'll go from there.


Have a good one.

4 replies
Question marked as Top-ranking reply

Aug 17, 2023 10:56 AM in response to graciaben9

Hi there graciaben9,


As we understand it, you're not receiving verification messages from third-party apps and services on your iPhone. Is that right?


If you're referring to SMS verification messages, start by checking this setting from the article Block, filter, and report messages on iPhone:


"Filter messages from unknown senders

With iMessage, you can filter messages from unknown senders, and you won’t get notifications from them.


Go to Settings  > Messages, scroll down to Message Filtering, then turn on Filter Unknown Senders.


When this setting is on, you can only see messages from people who aren’t in your contacts when you go to Filters > Unknown Senders.


Note: You canʼt open any links in a message from an unknown sender until you add the sender to your contacts or reply to the message."


If "Filter Unknown Senders" is on, it may account for what you're experiencing. If something else is happening, or if the issue persists, let us know your iOS version from Settings > General > About and we'll go from there.


Have a good one.

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Can’t get 3rd party confirmation msgs

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