what do I do ?

I don’t have access to my old number to turn off the I message or get a code what do I do ?

iPhone 14, iOS 16

Posted on Aug 16, 2023 3:00 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2023 3:13 PM

Hello,

If you don't have a valid device to receive your verification code, you'll have to go through Account Recovery. See this:

How to use account recovery when you can’t reset your Apple ID password - Apple Support

After your account is recovered, set up several valid recovery phone numbers and devices.

Good luck.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

what do I do ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.