My Face ID has been disabled

Hey apple support pls my help my face id issue


[Re-Titled by Moderator]

Posted on Aug 16, 2023 11:07 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 11:08 PM

If you still need help, reset your Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next, tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



3 replies

Aug 16, 2023 11:08 PM in response to suhail172

Parts and service history

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.

 



  • You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.


The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.


You need to mention which part of the article was not clear to you.



If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Aug 16, 2023 11:07 PM in response to suhail172

This is a user-to-user public forum.


This platform serves as a space for users to engage in meaningful conversations, share information, and exchange ideas related to Apple products. It's a community-driven initiative where users support each other by sharing their experiences and technical expertise in using Apple devices. While Apple Inc. is not actively participating in these discussions, the forum is a valuable resource for seeking guidance and assistance from fellow users who possess a wealth of experience with Apple products. Feel free to explore the discussions, ask questions, and benefit from the collective knowledge of this community.


Hence, we are unable to help with any of the following:


  1. Questions directed to Apple Inc - refer to the three links below
    1. Product Feedback - Apple
    2. Feedback - Weather - Apple
    3. Maps Report an Issue & Privacy - Apple Support & Report a problem with Maps on Mac - Apple Support
  2. Refunds for App Purchases or Subscriptions
    1. App Purchase: If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
    2. Subscriptions: You can also request a refund for a recent renewal of an in-app subscription purchase 
  3. Hardware repairs & tickets - Apple Authorized Service Provider
  4. Service grievances & questions --> Apple Repair and Repair Status Check - Official Apple Support
  5. Warranty & Apple Care+ issues --> Check Your Service and Support Coverage - Apple Support
  6. Order & Transaction related information -->
    1. Order Status - Shopping Help
    2. Viewing & Changing Orders - Shopping Help
    3. Genius Bar Reservation and Apple Support Options - Apple
  7. Suggestions and Feedback for improvements --> Apple Inc says; "We read all feedback carefully, but we are unable to respond to each submission individually."
    1. Here is how for iPhone · Country or region* Select your country or region. · Feedback Type* Select feedback type. · Comments* Enter a comment.
    2. Feedback - iPhone - Apple
  8. Shipping & Transportation queries - Shipping & Pickup - Shopping Help - Apple
  9. Repair costs or product or prices of part service & replacement -
    1. iPhone Repair and Service - Apple Support (IN)
    2. iPhone Screen Repair & Replacement
    3. iPhone Battery Repair & Replacement
  10. Product & Launch Detail etc.. --> Apple
  11. Third-party apps and their behavior - How to contact an app developer - Apple Support
  12. Any other issue --> Contact – Official Apple Support (IN) & Contact Apple for support and service



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My Face ID has been disabled

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