Quicktime MOV files don't play in Safari. Solutions?

They work here. BTW, if you're running SL, update your profile info to reflect something different that 10.5.5

Hello Big -
Did you ever get a resolution on this issue? I'm dealing with exactly the same symptoms. For instance, if I go to my own iWebsite page, and try to load/view a video which I'd seen playing dozens of times before, I get nothing but that question mark over the Quicktime logo "Q".

I'm running the very latest of everything, I've checked the Software Updater, I've tried tossing a few Preference plist files - no success.

I don't know if this other problem I'm about to describe is related, but:

I cannot use the VERY LATEST version of Disk Warrior - even though it's their "official disk" mailed to me (I bought it cuz doing the online update disk creator utility for the free update wouldn't work.)

If I try to restart the system booting off the new Disk Warrior DVD, my system just doesn't recognize/see that disk. I hear it spin up, it spins for a bit, stops, and the system finds the main boot files, and starts-up from that. The tray opens and out comes the DW DVD... no go - I called Alsoft, they sent me a new DVD, same thing...

I fear the worst: either I'm losing my harddrive and/or I've got to completely rebuild my system.

Heck, I cannot even get XP Pro to boot-up in BootCamp - it keeps blue screening on me, kicking me backto the Mac OS-X...

Perhaps a small explosive charge would do the trick!

I strongly recommend that you start your own topic, dealing strictly with the inability to boot issue and another dealing with possible HD failure. Those are a lot more critical than getting a movie to play in your browser.

right you are - I was just trying to toss a blanket over the whole thing, poking around to see if they MAY be related - long shot, I know.

I'll do as you suggest and start a new topic.

Thanks -

Good luck. BTW, DW 4.2 boots and runs on my machines. I find it very beneficial to install it onto multiple volumes and use it from there rather than the slower than molasses CD.

baltwo wrote:
Good luck. BTW, DW 4.2 boots and runs on my machines. I find it very beneficial to install it onto multiple volumes and use it from there rather than the slower than molasses CD.

Great advice, thx! I'll load it onto other drives once I get DW to be seen by this system.

And what's worse, the replacement disk sent to me by Alsoft (DVD Rev. 1001) WILL NOT appear on my desktop - that's how deep this bug is right now. And the previous disk they sent - which is labeled 4.2 opens as v4.1.1 ! It's getting to be pathetic...

Lastly, not to sound too dumb here, but I cannot find a link to post a new thread ANYWHERE in here.

My DW is 4.2, updated from 4.0 via their normal updates.

I said that they do on my machine, so something's amiss on yours. And AFAIK, Safari 5.0.1 requires 10.5.8, which you don't have or show in your profile.

It is odd. And so is the complete thread-jacking by someone who's posted over 32k times. Don't most people who've been around that long refuse to answer unrelated questions once a topic has been established? Seems to be pretty common practice among frequenters of forums. Even if the offending poster keeps at it, you don't have to keep answering in the thread.

Seriously, if you don't have anything to contribute to the topic at hand and instead complain (repeatedly) about conflicting information stated in someone's profile, why waste your time, and the time of the person(s) in duress? (like me) They may get email notifications when somebody responds to the thread. "SWEET, maybe somebody has an answer for me.... oh no wait, it's just that guy complaining about my profile signature information." To respond only with "..they do on my machine, so something's amiss on yours" is obvious and pretty ineffective. Especially when you do it twice.

32k+ posts in 5 years. That's nearly 18 per day. If you sleep 8 hours a night that's more than one for every hour you're awake.

~~~ In an attempt to get this back on track ~~~

I have this problem too.

I'm running 10.6.4 and Safari 5.0.2 - according to apple both up to date as of this writing. I've also got QT Pro 7.6.6 installed, don't know if others having this issue also have QT Pro installed. I also experience this exact problem on my workstation, a 2009 8-core MacPro, with the same versions of OSX, Safari, and QTPro. My wife's 13" MacPro has the same OSX and Safari versions, but no QT Pro, and she can view QT movies in Safari just fine on her machine. I refuse to get rid of QT Pro, and I don't really see why this would be the problem, but it's the only difference that occurs to me off the top of my head. I can't pinpoint a specific time this started, but if I had to guess it was after upgrading to Safari 5.

Here's Hoping that this at least let's the original poster know that other people are indeed suffering from this, so that others might be able to chime in to further discuss and hopefully find a solution. I've sent feedback to Apple about this, and I'm going to run down to the local Apple shop to see if they have any ideas. I'll post again if I find anything further.

Okay, try this.

Reset, then quit Safari.

Go to Applications > Safari, highlight and "Get Info"

In the info window, check the "Open in 32-bit mode" box.

After doing this, embedded QT movies are loading for me in safari now. Hopefully this will work for you too.

Same problem, showing up after updating the website. My solution: Drag the files into Quicktime 7 Pro, save as a self-contained .mov, then paste the new file to the relevant page. It solved the problem across 6 offending pages. Note: I also did an uninstall of Flash, reputed to be part of the problem.