I have a serious virus on my work computer. How to delete everything installed on your mac from the past few days?
I installed what I thought was trading software called Metatrader 4 and Metatrader 5 and fxtrading for Oanda. It installed something that has kept me up since 3 in the morning.
[Re-Titled by Moderator]
MacBook Air (2018 – 2020)
raymwalshjr wrote:
My phone turned the images upside down.
I don't have any backups.
The malware is taking up a-lot of processing power.
When the computer boots the logo flashes red kinda and there is other worrying things in the activity monitor like password breach agent.
I accidentally clicked best answer sorry.
1: Backups are the only way to mark data as being valuable. No backups means erasure is the simplest option.
2: Remove the add-on anti-malware. In the event that you actually do have malware here—which is so far entirely unclear—the anti-malware clearly didn’t detect that.
3: Graphics glitches at boot up are usually hardware issues.
4: Password breach reporting is part of mcOS. Apple collects information on security breaches around the ‘net, and uses that data to provide security recommendations. Details: Password Monitoring - Apple Support
5: Google apps have a reputation for consuming prodigious system resources, doing who-knows-what. Add-on anti-malware too can slow things. And some of these add-on security apps can deliberately compromise user privacy, as Avast ws found doing (and they claim they’ve stopped): https://www.vice.com/en/article/qjdkq7/avast-antivirus-sells-user-browsing-data-investigation
If you want to pursue this here: download and run EtreCheck, and share the report to the clipboard. Then open a new reply here, and press the Additional Text button (that looks like a printed page) to get a text input box big enough to paste the hardware and software configuration report here, and paste and post it. EtreCheck tries to avoid showing personal info here.
raymwalshjr wrote:
My phone turned the images upside down.
I don't have any backups.
The malware is taking up a-lot of processing power.
When the computer boots the logo flashes red kinda and there is other worrying things in the activity monitor like password breach agent.
I accidentally clicked best answer sorry.
1: Backups are the only way to mark data as being valuable. No backups means erasure is the simplest option.
2: Remove the add-on anti-malware. In the event that you actually do have malware here—which is so far entirely unclear—the anti-malware clearly didn’t detect that.
3: Graphics glitches at boot up are usually hardware issues.
4: Password breach reporting is part of mcOS. Apple collects information on security breaches around the ‘net, and uses that data to provide security recommendations. Details: Password Monitoring - Apple Support
5: Google apps have a reputation for consuming prodigious system resources, doing who-knows-what. Add-on anti-malware too can slow things. And some of these add-on security apps can deliberately compromise user privacy, as Avast ws found doing (and they claim they’ve stopped): https://www.vice.com/en/article/qjdkq7/avast-antivirus-sells-user-browsing-data-investigation
If you want to pursue this here: download and run EtreCheck, and share the report to the clipboard. Then open a new reply here, and press the Additional Text button (that looks like a printed page) to get a text input box big enough to paste the hardware and software configuration report here, and paste and post it. EtreCheck tries to avoid showing personal info here.
If you do not have a backup to restore to and do not want to do a clean install, then you may want to use EtreCheck and post the results here using the Additional Text option when posting. A description of the problems you are having would be helpful and I would not suspect a virus, but more likely Malware that is usually easily deleted and EtreCheck will show the files used on launch. You just need to do the free scan, more information can be found here in one of the Community Tips pages of these forums.
How to delete everything installed on your mac from the past few days?
Follow these instructions: Restore your Mac from a backup - Apple Support. In Step 8, choose Replace.
There is no indication of any serious virus on that Mac.
I don't have any backups.
Then simply erase the Mac. The fact that you have no backups means the prospect of permanently losing all the information on it does not concern you, so erase it.
It's extremely unlikely you have a virus; malware maybe, but a virus ...no.
But even if you did, viruses infect the computer, not just recent files.
My opinion on erasing a drive and and installing the OS is it's just not that big a deal. But There are others who consider that an extreme measure. Being fully prepared is the difference for me.
If you'll describe in detail what's going on, you may can save yourself the time and effort to do the drive erase and install project.
My phone turned the images upside down.
I don't have any backups.
The malware is taking up a-lot of processing power.
When the computer boots the logo flashes red kinda and there is other worrying things in the activity monitor like password breach agent.
I accidentally clicked best answer sorry.
Just delete everything, then go to an Apple Store to take the virus off, and then reinstall the apps.
The only potential issue I see with that Activity Monitor listing is the add-on anti-malware.
But to restate the two questions from earlier:
What are the symptoms?
Do you have backups from prior to whatever was installed?
Please also do not expect us to wade through screenshots and displays and listings and YouTube videos without some indication of why; of what we’re looking at, and looking for.
And sometimes those images and videos can leak personal info, too.
A video of about a minute of scrolling through Activity Monitor? Not so interesting.
Here is how to get a screenshot on macOS: Take a screenshot on your Mac - Apple Support
My computers been around some places so i guess its gonna have some dirt and wormies on it. Im just gonna try and buy the new mac.
If you really want to delete something, destroy it, erase it, time is on your side. In about 5.4 billion years the Sun will become the ultimate eraser. A red giant large enough to swallow Earth whole. Everything will be fine for billons of years.
Robert_Pokémon wrote:
Just delete everything, then go to an Apple Store to take the virus off, and then reinstall the apps.
1) There is no virus. 2)Even if there were malware on the Mac, going to the App Store doesn't magically remove it.
raymwalshjr wrote:
Ive uninstalled avast completely but I don't want to erase the computer, so i will go to EtreCheck. The only thing im worried about now is how to uninstall the Google Chrome Helper.
The backup is the first priority, if that’s not already available, and if the data here has value to you.
As for that Helper, that is part of the Google apps suites, a d can be removed by removing the Google apps.
What are the symptoms of the virus?
The virus is causing your images to appear upside-down.
Uninstall "Avast" in strict accordance with its instructions. Rule 1 of Macs is don't install junk.
Ive uninstalled avast completely but I don't want to erase the computer, so i will go to EtreCheck. The only thing im worried about now is how to uninstall the Google Chrome Helper.
How to delete everything installed on your Mac from the past few days?
