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Unable to install app on my child's iphone

I am stuck with these two pops which is in loop. One after the another. My kids is in Family sharing. I don't get how to download the app in my kids phone

Posted on Aug 17, 2023 6:03 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2023 1:29 AM

Re: "Unable to install app on my child's iphone"


You might want to check that your child is signed in (to the iphone) with his / her Apple ID:

Sign in with your Apple ID - Apple Support


Check whether restrictions on purchases have been set:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support


What to do:

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

or

If you can't download or update apps on your Mac - Apple Support


If help is still needed:

You might want to reach out to the App Store Support Team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 18, 2023 1:29 AM in response to Sherrummen

Re: "Unable to install app on my child's iphone"


You might want to check that your child is signed in (to the iphone) with his / her Apple ID:

Sign in with your Apple ID - Apple Support


Check whether restrictions on purchases have been set:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone - Apple Support


What to do:

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

or

If you can't download or update apps on your Mac - Apple Support


If help is still needed:

You might want to reach out to the App Store Support Team:

(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

Unable to install app on my child's iphone

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