Hi, I have purchased a iPad yesterday with the back to school plan and it says I would receive the gift card in 24 hrs but I only get a email about processing my order but didn’t get the pin. And it is over 24 hours now so I really want to know what can I do for this. (Btw I didn’t write the email with @icloud.com so it won’t show here but it doesn’t show in my other email address.)
iPhone 11
Hey there xcjxoxxha,
Taking a look at Back to School - Terms and Conditions - Education,
"THE OFFER:
Qualified Purchasers who purchase an Eligible Product through a Qualifying Location during the Promotion Period shall receive a discount equal to the value of the Promotion Product (depending on their purchase, as set forth in the chart below) off the price of the Eligible Product at the time of purchase. Customers will be charged for all items in their cart, including the Promotion Product.
The Promotion Product is redeemable for future purchase(s) only and is not a “gift.” This offer expires when the purchase transaction is complete."
You may want to review your receipt, to verify you received the applicable discount.
Should you need more help regarding your purchase, you'll want to contact Apple Support for assistance.
Have a good one!
About the gift card with the back to school plan
