Related Article: If you can't update or restore your iPhone or iPod touch

It says iphone unavailable and am unable to do anything

I am not able to do anything with the iphone except turn it off and on. It says iphone unavailable.


Posted on Aug 17, 2023 1:27 PM

Reply
Question marked as Apple recommended

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

Posted on Aug 17, 2023 1:30 PM

1 reply
Question marked as Apple recommended

Aug 17, 2023 1:30 PM in response to ronalee161

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

It says iphone unavailable and am unable to do anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.