iPad won’t let me scroll up to get apps

Red dot beside Wi-Fi. I can’t open my iPad or shut it down.

iPad Pro, iPadOS 16

Posted on Aug 17, 2023 1:36 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2023 2:09 PM

Cotswold2020 wrote:

Red dot beside Wi-Fi.

Can you post a screen shot?

I can’t open my iPad or shut it down.

Doubtful the red dot has anything to do with this.


What happens when you try to open the iPad or shut it down exactly?

See the following support document for steps to force restart the iPad.

click here ➜ If your iPad won't turn on or is frozen - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 17, 2023 2:09 PM in response to Cotswold2020

Cotswold2020 wrote:

Red dot beside Wi-Fi.

Can you post a screen shot?

I can’t open my iPad or shut it down.

Doubtful the red dot has anything to do with this.


What happens when you try to open the iPad or shut it down exactly?

See the following support document for steps to force restart the iPad.

click here ➜ If your iPad won't turn on or is frozen - Apple Support


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iPad won’t let me scroll up to get apps

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