iPad 9 Camera suddenly won't show image

I've tried stopping then restarting iPad, does not affect problem. A tiny green light shows at top right right of camera screen, no effect if I click on it. All camera settings look ready to work, but screen does not show image.



iPad, iPadOS 16

Posted on Aug 17, 2023 5:21 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2023 1:01 PM

Hi linda LA,


If the camera on your iPad isn't working, please be sure to go through all of the suggestions outlined in the link you came from, as that may help resolve some camera issues: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If the camera or flash on your iPhone, iPad, or iPod touch isn't working

If your photos are blurry or the camera screen is black, here's what to do.

Remove case, accessory, or film and test

1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:

1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2 Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting. 

configuration profile, including a Mobile Device Management (MDM) profile, can disable the camera.

Contact Apple Support

If the camera or flash still isn't working properly, contact Apple Support to discuss service options.

If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
3. Restart your iPhoneiPad, or iPod touch.
4. Update your iPhone to the latest version of iOS.
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button .


Thanks!

2 replies
Question marked as Top-ranking reply

Aug 18, 2023 1:01 PM in response to linda LA

Hi linda LA,


If the camera on your iPad isn't working, please be sure to go through all of the suggestions outlined in the link you came from, as that may help resolve some camera issues: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If the camera or flash on your iPhone, iPad, or iPod touch isn't working

If your photos are blurry or the camera screen is black, here's what to do.

Remove case, accessory, or film and test

1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:

1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2 Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting. 

configuration profile, including a Mobile Device Management (MDM) profile, can disable the camera.

Contact Apple Support

If the camera or flash still isn't working properly, contact Apple Support to discuss service options.

If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
3. Restart your iPhoneiPad, or iPod touch.
4. Update your iPhone to the latest version of iOS.
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button .


Thanks!

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iPad 9 Camera suddenly won't show image

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