Cannot open iCloud mail attachments. Need remedy. Fred

Cannot open iCloud email attachments, since recent update. any remedy appreciated. MacBook air. Fred

Posted on Aug 17, 2023 8:03 PM

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3 replies

Aug 20, 2023 6:46 AM in response to Lefty14

Hello Lefty14,


We'd like to clarify a few points to offer the best steps. You mentioned using Outlook. Are you having this issue only in Microsoft Outlook, or do you have trouble using the built-in Mail app also?


Also, you mentioned being unable to sign in. Are you able to sign into the iCloud website using Safari? Knowing this and the above will help work out steps you can try: iCloud


Let us know the results. Take care.

Aug 19, 2023 7:36 AM in response to Lefty14

Thanks for reaching out Lefty14,


It sounds like you're having trouble opening mail attachments in iCloud on a Windows PC after an update. We can help.


So that we better understand, are you able to download attachments using any other device? Which update did you install before being unable to download attachments?


Let us know, and we'll go from there.

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Cannot open iCloud mail attachments. Need remedy. Fred

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