Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below
![](https://discussions.apple.com/content/attachment/2ec9ea40-60b5-41ff-b9fd-1db8c2092c09)
![](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/mac_apps/itunes/divider.png)
- Is this your corporate iPhone? Then please contact the system administrator of your corporate
- If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
- Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
- Or please contact the system administrator of the organisation who provided the profile to you
![](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/mac_apps/itunes/divider.png)
The archive options depend on the email account that you have. That needs to be done on a web browser.
Archive emails
- In Mail on iCloud.com, select the message or messages you want to archive in the message list.
- Do one of the following: If you selected one message: click. at the top right, then click Archive Message. If you selected multiple messages: click Move, then Archive, then click Move.
Archive email in Mail on iCloud.com - Apple Support (IN)