User profile for user: BG446
BG446 Author
User level: Level 1
7 points

Missing Outlook emails

I've recently got a new Macbook. I'm using 365 and it's causing me no end of issues (previously no issue at all on a Macbook). eg missing Outlook emails.


When I searched for a specific sent email I cannot find it in my new Macbook, using search or by looking at the list of sent emails by date . Yet the email is there on my old Macbook (via search and in the list), and it is there in Macmail on my new Macbook.


Can someone please suggest a solution (non technical if possible as I'm not a techy).

Thanks

MacBook Air 15″

Posted on Aug 18, 2023 7:10 AM

Reply

Similar questions

4 replies
User profile for user: nxmr
nxmr
User level: Level 1
14 points

Nov 8, 2023 9:45 AM in response to BG446

Hey BG446,


I'm having a similar issue.

I can see the mail in the Inbox. I can just scroll down and see it.


But when I search for it by using the name of the sender, I get a whole list of mails from him, but not the two most recent ones.


No clue what's going on. Using Outlook for Mac - 'Old version'.

I did figure out that when I switch to the 'New Outlook', the search is working fine again, finding all the mails.


I'm still no big fan of this New Outlook, but it seems to do the trick of having a 100% working search function.


Grtz,

Marnix

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing Outlook emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up