"This feature isn't available with the Apple ID you're currently using." Error when attempting to update Apple Store

Question

"This feature isn't available with the Apple ID you're currently using." Error when attempting to update Apple Store

When I open the store app on my iPhone 14 the "Get" button on every app is darkened and I cannot download any apps. When I go to the account page and attempt to press "UPDATE" on the Apple Store icon I get the error above.

I am on a managed device, but my IT team swears that my configurations should allow me to install apps, as I have the same configuration as everyone else.

iPhone 14, iOS 16

Posted on Aug 18, 2023 11:05 AM

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Answer 1

KiltedTim

Level 10

223,950 points

Jun 17, 2024 5:08 PM in response to cws22tech

cws22tech wrote:

just got a new mac mini for work and trying to install the apps from before. using same apple id and i get this error message too.

Talk to your IT department. If it's a managed device, your employer controls what can and can't be installed on it.

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Answer 2

KiltedTim

Level 10

223,950 points

Aug 18, 2023 11:10 AM in response to Community User

Managed Apple IDs can not make purchases from the App Store.

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Answer 3

Nov 10, 2023 9:55 AM in response to KiltedTim

Though you are correct, that is not the issue here. Customers ARE able to Sign-In to the App store (call it a glitch or an Apple mistake) and when they do so, they are unable to SIGN-OUT of it. They get redirected to the App Store and then get the error message he just mentioned. "This feature isn’t available with Apple ID you’re currently using.". There is no known quick resolution for this at the time either.

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Answer 4

Apr 21, 2024 2:24 AM in response to Community User

Hey, were you able to solve the issue? as I am facing the same issue, can anyone help?

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Answer 5

Jun 17, 2024 11:39 AM in response to Escobar2604

just got a new mac mini for work and trying to install the apps from before. using same apple id and i get this error message too.

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"This feature isn't available with the Apple ID you're currently using." Error when attempting to update Apple Store

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