The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 6s Plus can’t update using mobile data
iPhone 6s Plus
That is correct.
To update using data, you would need a phone that is 1) capable of 5G performance....and....2) a 5G connection from your carrier.
Although you might have 5G service from your carrier, the iPhone 6s Plus is not capable of 5G performance. You would need an iPhone 12 or higher model for 5G capability.
My iPhone 6s Plus can’t update using mobile data
