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Level 1

4 points

My daughter is locked out of her iPhone. We have the passcode but it will not let us do anything other than enter it.

Blair is locked out of her iphone

iPhone 6, iOS 12

Posted on Aug 18, 2023 8:20 PM

Top-ranking reply

Level 9

66,922 points

Posted on Aug 18, 2023 11:08 PM

Once your phone is locked, you will no longer be able to enter your passcode to unlock it. You must now perform a reset.

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -

Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

Click on the link for instructions on how to reset your passcode using a computer.

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