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Display error

Hello all,


My display has been showing this image for a few days. At first it disappeared again, but since yesterday it shows permanently this image. Is the display defective or is the error somewhere else?


Thank you very much for your support!


André

iPad Pro

Posted on Aug 19, 2023 12:19 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2023 4:55 AM

Your photo suggests that your iPad has suffered a hardware failure. Your iPad will require repair.


You might best best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider using Apple’s mail-in repair service:

iPad Repair & Service - Apple Support

2 replies
Question marked as Top-ranking reply

Aug 19, 2023 4:55 AM in response to BlazZe_

Your photo suggests that your iPad has suffered a hardware failure. Your iPad will require repair.


You might best best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider using Apple’s mail-in repair service:

iPad Repair & Service - Apple Support

Display error

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