Macbook Pro issues

I recently changed WIFI providers. Now my photos on my desktop will not upload to my website or to google drive for emails. Can anyone advise?

MacBook Pro 15″

Posted on Aug 19, 2023 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2023 6:40 AM

Diane8513 wrote:

I recently changed WIFI providers. Now my photos on my desktop will not upload to my website or to google drive for emails. Can anyone advise?


?


Are you using a FTP client ...(?)


Have you tried rebooting the machine...and compare your results.



You can trouble shoot further:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



2 replies
Question marked as Top-ranking reply

Aug 20, 2023 6:40 AM in response to Diane8513

Diane8513 wrote:

I recently changed WIFI providers. Now my photos on my desktop will not upload to my website or to google drive for emails. Can anyone advise?


?


Are you using a FTP client ...(?)


Have you tried rebooting the machine...and compare your results.



You can trouble shoot further:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.