I've been stolen my iPhone on Thursday. It has been unblocked, my Google and Outlook accounts were hacked, the Apple Id pass was changed and my iPhone was taken from my Apple account. How could it be possible? I still have the IMEI number, could it be possible to restore it?
[Re-Titled by Moderator]
iPhone 13, iOS 16
Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
This support article has a list of things to do if your iPhone, iPad, or iPod touch is lost or stolen. --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Thank you, Limnos.
Unfortunately, nothing on Apple support was helpful at this time.
I don't know how they got access to my Outlook & Google accounts at first to change the Apple Id and remove the device from my profile in FindMy. Still, I am able to see the device on AppleID.com.
I tried to contact Apple support for LATAM but the company decided to attend Brazilian and Mexican people only in LATAM. It seems they don't know much about geography or they just don't care.
I'm with a Galaxy S22 right now which I found even better than my iPhone 13.
Thanks for your time.
My original title [Re-Titled by Moderator] was Apple security is a fraud?
No, it's not a fraud. Security can only be as good as the user makes it.
When you phone was lost, did you get a message saying Apple/police/whatever found your phone and you just need to click a click to get an address to retrieve it?
If so, this is a very common trick used by the person who stole your phone to see if you'll cough up your Apple ID and password by following the link. Once you willingly give up that information, they can unlock and erase the phone as new, and do whatever they want to your account.
Is it possible to restore my stolen iPhone?
