Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

gour_n Author

Level 1

5 points

Looking for replacement of apple case because of peeling off

I bought iPhone 14 pro silicone megsafe case in 2022 September, which started peeling off from the edges. How can I replace it from the store?

Posted on Aug 19, 2023 12:28 PM

Top-ranking reply

Tesserax

Level 10

152,678 points

Posted on Aug 19, 2023 2:03 PM

If you are asking how you can get a free replacement, for this case, at an Apple Store, you will need to make a Genius Bar appointment so that the Apple Technician can examine the case to see if this issue is due to a manufacturing defect. Otherwise, if determined to be due to the user, expect to have to pay full cost of a replacement.

View in context

Looking for replacement of apple case because of peeling off

Similar questions