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Spotify freezes on my watch for several days so I tried troubleshooting, including a watch reset and uninstalling. I’m trying to re-install Spotify but errors “unable to download… problem with a previous purchase”.
i have Premium Duo with my husband. Spotify on my iPhone works without problem.
Apple Watch SE
Hi jn_divi,
The error that you describe regarding a problem with a previous purchase may be resolved by trying the suggestions here:
Once you've addressed the billing issue, if you're still having trouble after reinstalling the Spotify app, we'd suggest updating your iPhone and Apple Watch software:
Update your iPhone or iPad - Apple Support
Update your Apple Watch - Apple Support
If you have issues still after updating, we'd suggest contacting the app developer for Spotify for assistance:
How to contact an app developer - Apple Support
Cheers!
Cannot install Spotify on my Apple watch SE
