MacBook Air Model# A1465: Dead, will not charge and no OS.

I was in the middle of a factory reset when the macbook died. I cant charge it and there are zero lights that usually light up when plugged in. Is there anyone out there who can help please?

Posted on Aug 19, 2023 10:14 PM

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Question marked as Best reply

Posted on Aug 19, 2023 10:19 PM

breeannatoups69 Said:

"MacBook Air Model# A1465: Dead, will not charge and no OS.: I was in the middle of a factory reset when the macbook died. I cant charge it and there are zero lights that usually light up when plugged in. Is there anyone out there who can help please?"

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Troubleshooting a Mac not Powering On:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer to Power:





5 replies
Question marked as Best reply

Aug 19, 2023 10:19 PM in response to breeannatoups69

breeannatoups69 Said:

"MacBook Air Model# A1465: Dead, will not charge and no OS.: I was in the middle of a factory reset when the macbook died. I cant charge it and there are zero lights that usually light up when plugged in. Is there anyone out there who can help please?"

-------


Troubleshooting a Mac not Powering On:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer to Power:





MacBook Air Model# A1465: Dead, will not charge and no OS.

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