Is there a correct way to charge my Ipad Pro 12.9 ?

Hello! Is there any way to charge my ipad pro? I have noticed that after 4 months my battery health is at 96.

Posted on Aug 20, 2023 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2023 10:58 AM

How, precisely, are you attempting to measure your iPad’s remaining battery capacity. Available Apps are, at best, only able to estimate the iPad’s battery capacity…


Unlike iPhone, iOS/iPadOS for iPad has never had the Battery Health feature - most likely because iPad batteries are both considerably larger and have a much longer service life.


An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles - whereas an iPhone is rated to have 80% of initial capacity after 500 full cycles.


There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.


https://www.coconut-flavour.com/coconutbattery/


If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to first have your iPad tested. 


If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.


Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.


You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044



Charging


Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.


Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.


Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


1 reply
Question marked as Top-ranking reply

Aug 20, 2023 10:58 AM in response to johnhenry_aldana

How, precisely, are you attempting to measure your iPad’s remaining battery capacity. Available Apps are, at best, only able to estimate the iPad’s battery capacity…


Unlike iPhone, iOS/iPadOS for iPad has never had the Battery Health feature - most likely because iPad batteries are both considerably larger and have a much longer service life.


An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles - whereas an iPhone is rated to have 80% of initial capacity after 500 full cycles.


There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.


https://www.coconut-flavour.com/coconutbattery/


If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to first have your iPad tested. 


If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.


Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.


You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044



Charging


Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.


Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.


Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is there a correct way to charge my Ipad Pro 12.9 ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.