I have a bill ie in my credit card
I get an bill ie in my account even I don't have an apel account. I create this account just to ask this question
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I get an bill ie in my account even I don't have an apel account. I create this account just to ask this question
Abdel,
First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.
But if it is a real charge on your account, follow the steps in here:
If you see 'apple.com/bill' on your billing statement - Apple Support
Abdel,
First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.
But if it is a real charge on your account, follow the steps in here:
If you see 'apple.com/bill' on your billing statement - Apple Support
Abdel,
If the charge really appears in your credit card account, and does not correspond to any known charge that have from Apple, then go to the step (near the end of the document) to contact Apple Support. If it turns out that there was fraudulent use of your credit card, then you can follow up with your card company.
Abdel,
That sounds a little strange. Up to you how to proceed. Fraudsters don't usually get hold of a credit card just to buy one thing from the iTunes Store. If you are sure the charge is not from you or anyone you know, you can dispute it with the credit card company.
Yes, this the best way I think, this charge is not from me. But the origine is itunes ie. So I think I have to dispute with card company. But it was better to signal that to itunes support to stop this payment
Thank you for your answer this link if I have an itunes where the charge is marked but it doesn't appear I my history of appel it just appear in my bank statement
Thanks for your answer, when I want to contact support about this problem they told me that I must have account connected to a device,but I don't have any account which connected to an device
I have a bill ie in my credit card