forgot my phone number and password

i receive an email from apple support that say my password has ben changed and i was sign out from my apple id,i go to login but i see that my password has been changed and some body who did it get her/him phone number to my apple id login

now im not login in my apple id and i do not know the phone number uses for it

i just have the email that i created my apple id

and it is funny apple support say we can not do any thing for you.is there any way that i can get back my apple id or recover password

i have the mail

but i donot have phone number and password

iPhone 13 Pro Max, iOS 16

Posted on Aug 20, 2023 1:30 PM

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Question marked as Top-ranking reply

Posted on Aug 22, 2023 1:07 AM

Hi, and welcome to the Apple (user-to-user) Community.


Re: i see that my password has been changed and some body who did it get her/him phone number to my apple id login


Apple support have an article online (link below) that may be helpful:

If you think your Apple ID has been compromised - Apple Support


Scroll to: "How to protect your Apple account and devices"

in the Apple support article below:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Find out more about security and your Apple ID

Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security - Apple Support

_____________________________________

Re: forgot my phone number and password


Recover your Apple ID / website:

https://iforgot.apple.com/password/verify/appleid#

________________________________________________

Apple ID Log-in online

https://appleid.apple.com


Re: i just have the email that i created my apple id

See if you can get a verification code via your eMail:

How to: Get a verification code and sign in with two-factor authentication - Apple Support


Official Apple ID Support Webpage:

(There is a "Get Support" link as the bottom of their webpage (link below) (ie online chat, phone, eMail)

Apple ID - Official Apple Support

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1 reply
Question marked as Top-ranking reply

Aug 22, 2023 1:07 AM in response to scalper1990

Hi, and welcome to the Apple (user-to-user) Community.


Re: i see that my password has been changed and some body who did it get her/him phone number to my apple id login


Apple support have an article online (link below) that may be helpful:

If you think your Apple ID has been compromised - Apple Support


Scroll to: "How to protect your Apple account and devices"

in the Apple support article below:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Find out more about security and your Apple ID

Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security - Apple Support

_____________________________________

Re: forgot my phone number and password


Recover your Apple ID / website:

https://iforgot.apple.com/password/verify/appleid#

________________________________________________

Apple ID Log-in online

https://appleid.apple.com


Re: i just have the email that i created my apple id

See if you can get a verification code via your eMail:

How to: Get a verification code and sign in with two-factor authentication - Apple Support


Official Apple ID Support Webpage:

(There is a "Get Support" link as the bottom of their webpage (link below) (ie online chat, phone, eMail)

Apple ID - Official Apple Support

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forgot my phone number and password

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