You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My right AirPod pro (2nd gen) doesn’t work

Hello,

How and when I can replace my right AirPod pro (2nd gen) in NYC?


The right one doesn’t work at all after 2 days when I opened it for the 1st time and activated it. It was working only couple of hours. I restarted it and everything but still nothing.


SERIAL NUMBER: FW***DG9


Thanks, Dali


[Edited by Moderator]

AirPods Pro (2nd generation)

Posted on Aug 20, 2023 4:01 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2023 9:09 PM

dalibor_philippe Said:

"My right AirPod pro (2nd gen) doesn’t work Hello, How and when I can replace my right AirPod pro (2nd gen) in NYC? The right one doesn’t work at all after 2 days when I opened it for the 1st time and activated it. It was working only couple of hours. I restarted it and everything but still nothing.[...]"

-------


Return this to the Seller. If the seller is Apple, then note that you have 14 days to return it.

1 reply
Question marked as Top-ranking reply

Aug 20, 2023 9:09 PM in response to dalibor_philippe

dalibor_philippe Said:

"My right AirPod pro (2nd gen) doesn’t work Hello, How and when I can replace my right AirPod pro (2nd gen) in NYC? The right one doesn’t work at all after 2 days when I opened it for the 1st time and activated it. It was working only couple of hours. I restarted it and everything but still nothing.[...]"

-------


Return this to the Seller. If the seller is Apple, then note that you have 14 days to return it.

My right AirPod pro (2nd gen) doesn’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.