My phone won’t let me update it

Every time I try to update, it says error occurred…it’s ok the charger and Wi-FI

iPhone 14 Pro

Posted on Aug 20, 2023 6:51 PM

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Question marked as Top-ranking reply

Posted on Aug 20, 2023 6:58 PM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


2 replies
Question marked as Top-ranking reply

Aug 20, 2023 6:58 PM in response to aundrea101

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


Aug 20, 2023 6:57 PM in response to aundrea101

aundrea101 Said:

"My phone won’t let me update it: Every time I try to update, it says error occurred…it’s ok the charger and Wi-FI"

-------


Updating an iPhone 14 Pro:

A. Use my User Tips:


B. Use of Ethernet:

If WiFi will not work on your computer, while trying to perform the upgrade, then try connecting, using Ethernet. If no Ethernet port, try this adapter: The Belkin USB-C to Gigabit Ethernet Adapter - Apple

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My phone won’t let me update it

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