I can't make purchases in Roblox using App Store
Roblox is not letting me buy Robux and it keeps telling us to contact you guys
[Re-Titled by Moderator]
iPhone 8, iOS 14
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Roblox is not letting me buy Robux and it keeps telling us to contact you guys
[Re-Titled by Moderator]
iPhone 8, iOS 14
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.
(1) See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
(2) See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you're still unable to update your payment method, Contact Apple Support.
See also -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.
(1) See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
(2) See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you're still unable to update your payment method, Contact Apple Support.
See also -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
and ⤵️
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
They are probably telling you to contact Apple support.
This is a user to user technical forum and it is not Apple support; we have no connection to Apple and no access to accounts.
I can't make purchases in Roblox using App Store