Privacy & Security Menu Not Working

Hello, I recently using iPadOS17 and restored my iPad to iPadOS 16.6 (iPad 9th). I backed up my iPadOS 17 and restored it successfully because I really need the data. However, everything about Privacy and Security is affected. The menu opens slow and unresponsive. Including the location services are currently fully not working.

iPad Air, iPadOS 16

Posted on Aug 21, 2023 8:37 AM

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Question marked as Top-ranking reply

Posted on Aug 21, 2023 8:59 AM

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044



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3 replies
Question marked as Top-ranking reply

Aug 21, 2023 8:59 AM in response to Kennz7

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044



Aug 21, 2023 8:51 AM in response to Kennz7

In using a beta version of software, you should have every expectation of encountering unexpected behaviour and/or functions and features that do not work as anticipated.


Having restored iPadOS 16.6, you can restore a backup created by iPadOS 16.6 or earlier - but you cannot restore a backup created by a later version of iPadOS than is currently installed on your iPad.


If your iPad is not performing as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




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Privacy & Security Menu Not Working

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