I canceled this subscription for audible and my money was still taken
The audible app I have canceled that subscription and my money is still taken off my card
iPhone 14 Pro Max, iOS 16
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The audible app I have canceled that subscription and my money is still taken off my card
iPhone 14 Pro Max, iOS 16
Did you cancel at least 24 hours before the subscription or free ends? You must cancel at least 24 hours before it ends otherwise you will be billed.
If you want to cancel a subscription from Apple - Apple Support
The relevant portion is:
First confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund.
Finally, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support
They pulled this 💩 with me too! But instead of canceling the free trial I was 1 week into the trial when they took money they no right taking! Audible/Amazon said Apple should had not been able to do this! I contacted Apple and they said I would have to appeal it which didn’t make any sense because it was a free trial but I filed the appeal and they denied it! So I tell everyone now not to sign up for any free trials on any Apple device because Apple thinks it’s ok to steal our money! Oh and Apple told me if I Appeal it and lose I would no longer be able to get Audible for the price it is! I contacted Audible/Amazon and they told me Apple doesn’t set those prices so basically Apple tried to scare me into not trying to get my money back that’s shady!
I didn’t even get a free trial. They took the money out of my account one week into the 30 day free trial! And they said they had no record of a free trial, but audible said there was, and said that Apple shouldn’t have been able to take money out of my account when it was a 30 day free trial!
I canceled this subscription for audible and my money was still taken