Error occurred TV-Apple-3020

i am getting an error recently from my apple tv (Error occurred TV-Apple-3020) and my tv stop playing the show

Apple TV 4K, tvOS 16

Posted on Aug 21, 2023 1:04 PM

Reply
14 replies

Sep 3, 2023 11:52 AM in response to AymanShoman

It is happening with a specific app

So, which app?


If it is happening within one specific app, then:

  1. Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support
  2. Try this for any misbehaving app:
    1. Force-quit the app, then relaunch and try again.
    2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
    3. If the issue still persists, delete the app, re-download and try again.
    4. If the issue still persists, then contact the app developer for further assistance.

Error occurred TV-Apple-3020

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